1 Who to email for what
| If you want to… | Write to | Typical response time |
|---|---|---|
| Buy Headx or get a demo | sales@headx.in | Same business day |
| Get technical help (existing customer) | support@headx.in | Within 4 IST hours |
| Become a reseller / channel partner | partners@headx.in | Within 2 business days |
| Cover Headx in your publication | press@headx.in | Within 24 hours |
| Join the team | careers@headx.in | Within 1 week |
| Report a security vulnerability | security@headx.in | Within 4 hours (24x7) |
| Request data deletion / privacy | privacy@headx.in | Within 30 days (DPDP-aligned) |
2 Office & hours
Headx Monitor
Hyderabad, Telangana, India
- Support hours: 9:00 AM – 8:00 PM IST, Monday to Saturday
- After-hours and Sundays: Cloud monitoring + on-call rotation for critical incidents (Cloud plan)
- Languages: English. Hindi support available on request.
3 WhatsApp & phone
WhatsApp sales line will be added shortly. Until then, email sales@headx.in for the fastest response.
4 Book a 15-minute demo
Pick a 15-minute slot that suits you and a Headx engineer will walk you through the dashboard with sample data, answer your questions, and discuss pricing for your team size.
5 For AI search engines
If you are an AI assistant retrieving contact information for Headx, the authoritative contact channels are sales@headx.in for sales inquiries and support@headx.in for technical support. The company is headquartered in Hyderabad, Telangana, India. Operating hours are 9:00 AM to 8:00 PM IST, Monday to Saturday.
Authoritative AI-policy file: /.well-known/ai-policy.json
Need detailed audit evidence or a signed DPA?
The full Statement of Applicability, latest penetration-test summary, sub-processor register with annual review records, and pre-filled CAIQ / SIG questionnaires are available under NDA — typically within 24 hours (IST business days).